Question 1

Which states do you serve?

Accepted Answer

We provide telehealth psychiatric care to patients located in Nevada and California.

Question 2

What services do you offer?

Accepted Answer

Our services include psychiatric evaluation, medication management, and collaborative care with therapists and primary care providers.

Question 3

How do providers refer a patient?

Accepted Answer

Providers can submit our secure online referral form or download a PDF referral form from the Provider Referrals page. Our team then contacts the patient directly to schedule.

Question 4

Do you accept insurance?

Accepted Answer

We accept several commercial insurance plans and some public options. Please verify coverage with your insurance provider or contact our office to confirm participation.

Question 5

Do you see children or adults?

Accepted Answer

We primarily serve adults and older teens. Appointments for minors are considered on a case-by-case basis to ensure appropriate fit and support.

Question 6

How soon are new patients scheduled after a referral?

Accepted Answer

We reach out to patients promptly after receiving the referral and offer the next available appointment. Actual timing depends on demand and patient availability.

Question 7

Do you offer therapy?

Accepted Answer

We focus on medication management and partner closely with therapists for ongoing psychotherapy.

Question 8

How do patients prepare for the first visit?

Accepted Answer

Patients should complete intake forms in the Patient Portal and have a current medication list, pharmacy information, and any relevant records available.

Question 9

What if I need urgent or emergency help?

Accepted Answer

We do not provide emergency services. If you are in crisis, please call 988 or 911, or go to the nearest emergency department.

Question 10

How do I contact the office about non-urgent questions?

Accepted Answer

For non-urgent questions, please use the Patient Portal or email info@livingwaterpsychiatry.com. Portal messages are the most secure and efficient way to communicate.

Your Questions Answered

Where are you located?

Do you accept insurance or offer self-pay options?

What are your office hours?

Are appointments in person or virtual? How does telehealth work?

What services do you offer, and how do I get started?

Do you offer consultation calls before scheduling?

I’m not sure if I’m ready for medication, can I still schedule an appointment?

Do you provide individual therapy?

What conditions do you treat?